What our legal framework covers
When you open an ids.388 account from Indonesia, your account terms depend on local law and the jurisdiction we operate under. We collect account information — your name, phone number, email and payment details — to verify your identity, prevent fraud and process deposits and withdrawals.
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Payment records from DANA, OVO, GoPay, QRIS and bank transfers are retained for seven years for regulatory compliance. Your data is encrypted when stored and transmitted. Access to your account is controlled by your password and, where you enable it, two-factor authentication via email or SMS.
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If you request a copy of your data or want to correct account details, contact our support team and we aim to respond within five working days. Where local law permits, we may use anonymised gameplay data to improve platform stability and game selection.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.